FAQ

How do I place an order?

a. Browse the products and add to cart.
b. Navigate to Check out page.
c. Enter your personal details. Delivery address, contact number etc.
d. Select the Payment method
e. Double check accuracy of the submitted information. And place the order.

I have placed my order. What’s next?

After you have placed the order, we will send you a CONFIRMATION email. We will try to dispatch your order as soon as possible and will send an email after dispatching from the warehouse.

Are there any other ways to place the order?

Simply drop us a message on our Facebook or Instagram page.

Can I add an item to my order after I have placed my order?

Unfortunately no, however, you can simply place another order or inform us through Facebook to place

What do I do if there has a problem with my order?

Drop us a message on Facebook or email us hello@celeneestilo.com or call or message for assistance at  +94707282266 (Sri Lanka), +6585748346 (Singapore)

What payment methods do you accept?

A. Card payments
Our web site is integrated with the secured STRIPE payment gateway.
Credit Card: any VISA, MASTER credit cards and American express cards.
Debit Card: Online activated debits cards only.
b.PayPal

What are the delivery charges?

Delivery charges depend on the quantity of your order and the shipping address.

Any more questions?

Feel free to contact us on our hotline or send us an email at hello@celeneestilo.com , we will be happy to assist you.